Crisis Management

Introduction to the course and objectives

Providing the participants with the necessary basic information and skills that enable them to manage crises efficiently and effectively so that they can succeed in achieving their goals at the level of the individual and the institution and develop their abilities and skills Receiving and managing crises with scientific thought and scientific expertise, as well as clarifying the trends of different paths and their caveats to decision makers and makers, as well as developing their abilities to think carefully To recognize the signs of crises before they happen.

Target Peopel

• Guidance workers for Hajj convoys.
• Workers in the field of hotel supervision and management.
• Observers and inspectors in major tourist hotels that receive pilgrims and tourists.

Course Content

• The meaning of the crisis.
• The reasons for the emergence of the crisis.
• pre-crisis stages.
• Crisis life cycle.
• People's reactions to crises.
• Are crises a curse or a blessing?

Information about the course